Shipping & Delivery

https://offwhite.top offer global shipping with no shipping fees and covered customs duties.

  1. Order Confirmation: Expect an order confirmation email within 24 hours. A sales consultant will contact you via WhatsApp for any after-sales queries.
  2. No Marketing Spam: Your contact details will never be shared or used for marketing purposes without your explicit consent.
  3. Processing Time: Non-customized products will usually ship within 3 business days. Customized orders will take additional time, but we prioritize non-customized items.
  4. Shipping Method for Orders Under $100: Orders below $100 will be shipped via E-packet, with delivery between 10-25 days.
  5. Shipping Method for Orders Over $100: Orders over $100 will be shipped via FEDEX for US orders (3-6 days) and DHL for Europe and Canada (9-15 days).
  6. Shipping to East and Southeast Asia: Deliveries to East Asia (e.g., Japan, South Korea) and Southeast Asia (e.g., Vietnam, Malaysia) will use EMS/DHL, with an estimated delivery time of 5-8 days.
  7. Middle East Shipping: Orders to Saudi Arabia, Qatar, Egypt, and other countries in the region will be shipped via ARAMEX, with delivery in 8-15 days.
  8. No Additional Fees: All taxes and customs duties are paid by us, so you won't be charged extra upon receiving your order.
  9. Tracking Your Order: After shipment, you will receive tracking details to monitor your order.
  10. Safe and Secure Packaging: Your products will be packed securely to prevent damage during transport.